Crowne Plaza Phoenix Airport - Phx

4300 E Washington St, Phoenix, 85034, United States

+ 102

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Fast facts

Check in from:
16:00
Check out before:
11:00
Breakfast
Breakfast available
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Crowne Plaza Phoenix Airport - Phx

Crowne Plaza Phoenix Airport - Phx

This hotel offers a free transfer service from Phoenix Sky Harbor Airport, which is 3 miles away. It features an on-site restaurant and lounge. All guest rooms include free Wi-Fi.

Ratings and reviews

Cleanliness4.5
Location4.6
Service4.3
Rooms4.3
Value4.2
Sleep quality4.4

Traveller reviews

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Group traveller

Comment: 17 May 2025

great over night stay

rooms clean and well kept, Reggie in the restaurant was awesome.
great proximity to the airport.
staff was kind and friendly very helpful and attentive. Would definitely recommend will be back again.
looking forward to our next stay
they make me write 200 characters for this review
Couple

Comment: 13 May 2025

Very convenient to PHX

Clean, nice, and very convenient to PHX SkyTrain. Well equipped room, clean linens, and bedding. Rome was awesome at check in. No issues, enjoyed our quick fly out stay. Check in was easy and fast. Onsite restaurant options we did not visit.

Hotel response

Comment: 14 May

Hi T2717MF,
Thank you for taking the time to stay at the Crowne Plaza Phoenix Airport!
We appreciate the wonderful review and great to hear that Rome was amazing at the front desk! I will be sure to pass this review to his team and him!
We do hope to see you again in the near future!
Thank you,
Robert
Couple

Comment: 12 May 2025

Nice place

Hotel and room was fine. No complaints. Restaurant food was good. Nothing special but fine. Only issue was I had paid for room using points. Woman at the desk kept telling me I still owed $30. I explained that I didn’t but she said I had to call IHG. Finally someone else came over, maybe the manager, and showed her that I didn’t owe anything. She then said she was new and didn’t understand how it worked. If she was new I’m not sure why she didn’t check when I told her. Anyway, besides that it was a perfectly fine place to stay if you have a flight in the morning

Hotel response

Comment: 13 May

Hi 491buddys,
Thank you for taking the time to stay with us here at the Crowne Plaza Phoenix Airport.
Glad to hear that you had a wonderful time! I do apologize about our new front desk agent, and I have gone ahead and forwarded your feedback to my Front Office Management to review. I am not sure why she did not check first, and we will address on our end.
We appreciate the recommendation and hope to see you again!
Thank you,
Robert

Comment: 7 May 2025

Stayed in: May 2025

The hotel badly needs renovation. Couch in my room was such that I didn't want to sit into it (dirty, stained). Tables in the restaurant were so dirty that my glass would stick to the table. At least the bed in my room was clean and so was the rest of the furniture (just couch looked awful).
Couple

Comment: 6 May 2025

Stay somewhere else!

We had a mis connect in Phoenix and the airline offered a choice of 2 local hotels for the night. We chose the Crown Plaza. We got a room right away and made ourselves comfortable. We unpacked for the night and got into the 2 beds. After an hour or so, I started to itch. When I looked at my body I had small bites all over my legs and just starting on my arms. I called to let them know we had a problem. They offered us a move immediately but it was now late and we were spread out. We declined and I went over to the bed my husband was in as he was not having a problem. I called 3 times to talk with the manager and let him know about our situation but never received a call back. Clearly not caring about my concerns. So buyer beware!

Hotel response

Comment: 9 May

Hi Charynm,
Thank you for choosing to stay with us at the Crowne Plaza Phoenix Airport. It was a pleasure speaking with you by phone.
Once again, I sincerely apologize for the inconvenience you experienced during your stay. Following your report, we had Orkin Pest Control thoroughly inspect your room. I can confirm that their findings showed no evidence of any pests. We’ve received formal documentation from them outlining the results, which we’re happy to share with you upon request.
Thank you,
Robert

Excellent location

4.6

4300 E Washington St, Phoenix, 85034, United States|7.93 km from city centre

10 things to dowithin 0.88 km

1.52 km
2.37 km
0.87 km

Transportationwithin 13.05 km

0.10 km
10.88 km
13.05 km

Airportwithin 19.84 km

2.78 km
19.84 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast options

American breakfast, English breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be advised that our limit is 1 dog per room and must weigh a maximum of 50 lbs.
Important information about the city
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logo

Crowne Plaza Phoenix Airport - Phx: FAQs

Yes, Crowne Plaza Phoenix Airport - Phx does have a restaurant.
At Crowne Plaza Phoenix Airport - Phx you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at Crowne Plaza Phoenix Airport - Phx.
Crowne Plaza Phoenix Airport - Phx is 8.0 km away from Phoenix city centre.
Crowne Plaza Phoenix Airport - Phx is in Phoenix, United States and is 8.0 km away from Phoenix city centre.