Extended Stay America Suites Phoenix Biltmore

Name: Extended Stay America Suites Phoenix Biltmore
Address: 5235 N 16th St, Phoenix, 85016, United States, Phoenix, Arizona, 85016, United States

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Fast facts

Check in from:	15:00
Check out before:	11:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

More about Extended Stay America Suites Phoenix Biltmore

Extended Stay America Suites Phoenix Biltmore

The newly renovated Extended Stay America - Phoenix - Biltmore is located in Phoenix and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 25 Aug 2026

Stayed in: Aug 2026

The hotel was clean and nice and not even a bad smell. It was smelling good because people don’t smoke when people smoke the hotel will start to smell bad.

Anonymous traveller

Comment: 25 Aug 2026

Stayed in: Aug 2026

Everything is clean. The employees are polite and knowledgeable. The price is affordable. Why would you not stay there.

Family traveller

Comment: 5 Aug 2026

Stayed in: Aug 2026

Horrible Customer Service from these people staff and company in general

I have had the worse experience with Extended stay, they are the most unprofessional hotel brand I have ever dealt with. They have no compassion and quite frankly act as if they have no interest in having guests or recurring visitors. They are unwilling to help people and act like you paying them for the stay is them doing you a favor. Horrible customer service from these people at every level and it was a huge disappointment

Hotel response

Comment: 9 Aug 2026

We regret that your interactions with our team gave you the impression that your concerns were not being taken seriously and that assistance was difficult to obtain. Your comments have been shared with our team for review. We hope to have an opportunity to provide a more positive experience in the future.
Sincerely,
Hotel Management

Anonymous traveller

Comment: 3 Aug 2026

Stayed in: Jul 2026

Extended Stay was as good as always, which is why I will continue staying there when I am in Phoenix, Scottsdale, or Chandler.

Anonymous traveller

Comment: 29 Jul 2026

Stayed in: Jul 2026

Overall a very pleasant stay, especially for the price. The staff were extremely friendly, and the modest breakfast was apprecaited. The room can be a bit noisy with neighbor sounds but is comfortable. My only big complaint was that the gym was out of service.

Very good location

4.2

5235 N 16th St, Phoenix, 85016, United States|7.66 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Pets

Pets allowed with an extra charge

Important information about the city

Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.

Extra beds

Please contact the hotel for details about adding extra beds.