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Hilton Garden Inn Eugene/Springfield

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Fast facts

Check in from:		15:00
Check out before:		12:00
Pets		Pets not allowed

Amenities

Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
Restaurant

More about Hilton Garden Inn Eugene/Springfield

Hilton Garden Inn Eugene/Springfield

Hilton Garden Inn Eugene/Springfield has free bikes, fitness centre, a restaurant and bar in Springfield. The property is set 9 km from Matthew Knight Arena, 5.5 km from Autzen Stadium and 4.7 km from A Helfrich Outfitter.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 30 Aug 2026

Stayed in: Aug 2026

The Hilton Gardens was clean and well maintained. The reason I did not give it five stars was because the front desk concierge, Jessica was so off-putting when we arrived. In my purchase I had bought the breakfast option and when I asked her about it, even though it is marketed as breakfast buffet, she particularly made a point of saying you can have a ONE go around. She said it in such a parental, demeaning way that I felt like I couldn't even push back. I asked in the morning after breakfast and the day manager apologized. It was just super off-putting to be staying at a Hilton and be treated that way.
Solo traveller

Comment: 18 Aug 2026

Stayed in: Aug 2026

bedbug bites

I stayed in Room 234 of this hotel from August 9 to August 10. On the morning of the 10th, I discovered over a dozen extremely itchy red bites across my neck, arms, chest, and waist caused by bedbugs. Since I was on a tour booked through a travel agency, I informed our tour guide, who escalated the issue to the agency to liaise with the hotel. I also sent an email directly to the hotel attached with alarming photos of my bites.
However, the hotel has not offered a single word of apology to this day. Instead, they tried to dismiss their failure to clean properly by using a temporary mix-up by the travel agency—who initially submitted an incorrect check-in date before quickly correcting it—as an excuse. The travel agency coordinates hotel stays for hundreds or thousands of tourists across the US daily, and while their staff made a minor administrative mistake, it was promptly corrected. Yet, the hotel completely ignored my email, which contained the correct check-in dates and photographic proof of the bedbug bites, and instead seized upon the agency's minor error to make a scene.
The management of this hotel shows a total disregard for guest well-being and passes the buck at every turn. I have to ask the hotel manager: If you stayed at a hotel, got bitten by bedbugs, and were completely ignored, how would you feel?
Anonymous traveller

Comment: 25 Jul 2026

Stayed in: Jul 2026

Room was clean and the staff was nice, we had dinner at the restaurant and it was wonderful!! Will definitely come back to stay!!
Anonymous traveller

Comment: 27 Jun 2026

Stayed in: Jun 2026

The staff in the lobby were very friendly. The rooms were clean, beds were comfy, and there was a couple of chairs to sit on which I like so I don't have to sit on the bed all the time. The pool was indoors which was great because it was raining when we got there.
Anonymous traveller

Comment: 26 Aug 2026

Stayed in: Aug 2026

The room was amazing and the food was good. Unfortunately the pool was down.

Excellent location

4.6

3528 Gateway St, Springfield, 97477, United States|4.65 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Important information about the city
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Extra beds

Please contact the hotel for details about adding extra beds.

Hilton Garden Inn Eugene/Springfield: FAQs

Hilton Garden Inn Eugene/Springfield is 4.6 km away from Springfield city centre.
Hilton Garden Inn Eugene/Springfield is in Springfield, United States and is 4.6 km away from Springfield city centre.
At Hilton Garden Inn Eugene/Springfield you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hilton Garden Inn Eugene/Springfield.
Yes, Hilton Garden Inn Eugene/Springfield does have a restaurant.