MainStay Suites Springfield IL
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about MainStay Suites Springfield IL
MainStay Suites Springfield IL
Situated in Springfield and with University Of Illinois At Springfield reachable within 4.5 km, MainStay Suites Springfield IL features a fitness centre, non-smoking rooms, free WiFi throughout the property and a shared lounge.
Reviews from 
Family traveller
Comment: 8 Mar 2026
Stayed in: Mar 2026
AVOID IT.
Musty hotel. Do not stay here unless you want to have extra guests…. Unwelcome at that. We had two rooms, and in both we found live, and or dead roaches.They will at least let you check out the room before payment, to make sure the rooms “look good”. And, the receptionist will go up with you to your room to manually add a “complimentary” air spray so your room doesn’t smell bad overall worst hotel experience. Left immediately. Note, theres no hand soap, shampoo, conditioner, or soap in general..
Anonymous traveller
Comment: 24 Aug 2026
Stayed in: Aug 2026
Upon checking in, was asked to check the room before completing the check in process where they held our credit card and ID until we checked the room. Once we entered the room, found at least 4 rat and roach traps across the floor. The room also smelled so much like cigarette smoke that after being in the room for less than half an hour we couldn’t breathe. The only solution offered was air freshener. Decided best choice was just to leave and stay at another hotel even after being told immediately that no refunds would be offered. The decision to lose the money and spend it on another room was VERY worth it. Also the area around the hotel was very run down, and had several police officers walking throughout the hotel searching for homeless people within an hour timeframe.
Anonymous traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
Possibly there’s hotel I have been in in all my years of traveling. Besides not having BOTH of my Oreo-paid rooms in the system (even though I showed a reservation from Hotels.com) I paid for an addition room to ensure there was a place to stay. To my surpluses, credit cards were not accepted and when I paid in cash I was informed they did not have change.
Additionally there was no cable tv, all ice machines were broken and out of order, one elevator was out of order, rooms had bed bugs (discovered at 5 am by my sister when she got up to pee), the smoke detector in room 200 was missing (but the wires were there), the amenities posted on the website were not available. The rooms were so bad that the ladies with me said they would not spend the 2nd night and I drove home arriving at 2:00 am.
This hotel was uninhabitable based upon the fire code violations and bugs.
Additionally there was no cable tv, all ice machines were broken and out of order, one elevator was out of order, rooms had bed bugs (discovered at 5 am by my sister when she got up to pee), the smoke detector in room 200 was missing (but the wires were there), the amenities posted on the website were not available. The rooms were so bad that the ladies with me said they would not spend the 2nd night and I drove home arriving at 2:00 am.
This hotel was uninhabitable based upon the fire code violations and bugs.
Anonymous traveller
Comment: 18 Aug 2026
Stayed in: Aug 2026
Upon arriving there were some very unhappy customers in the lobby stating their room was dirty and seen bugs. I attempted to check in at which time the attendant stated she didn’t have my reservation. She was very rude and offered no help. I was relocated to another hotel that was worse. I opted out of staying and ended up driving home after the event I attended.
Anonymous traveller
Comment: 11 Aug 2026
Stayed in: Aug 2026
I was asked to check on room prior to checking in. First room was very warm and humid and I could not get the air conditioning to turn on.
The 2nd room I tried had a terrible cat/ dog urine smell and I immediately turned around
The 3rd room had air and did not knock me over at the door. However, when my husband went in the room he smelled cigarette . When he laid down on the bed and looked over there was a pile of ash on the night stand. I could not spend the night in the room as he is very sensitive to cigarettes and we ordered a no smoking room. There was no remote for the TV but the girl was looking for one.
Upon leaving police had been called to the facility. There was a homeless person arguing with the clerk about a Paypal payment that was supposed to have been made for her. NOT a good experience. We were in room less than 1 hour but they would not refund our money for that night. We went elsewhere and just lost that money
The 2nd room I tried had a terrible cat/ dog urine smell and I immediately turned around
The 3rd room had air and did not knock me over at the door. However, when my husband went in the room he smelled cigarette . When he laid down on the bed and looked over there was a pile of ash on the night stand. I could not spend the night in the room as he is very sensitive to cigarettes and we ordered a no smoking room. There was no remote for the TV but the girl was looking for one.
Upon leaving police had been called to the facility. There was a homeless person arguing with the clerk about a Paypal payment that was supposed to have been made for her. NOT a good experience. We were in room less than 1 hour but they would not refund our money for that night. We went elsewhere and just lost that money
Very good location
3185 S Dirksen Pkwy, Springfield, 62703, United States|4.2 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
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