Diamond Bay Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Diamond Bay Hotel
Diamond Bay Hotel
Located near the shore, Diamond Bay Hotel is set in Nha Trang, just 200 metres from Khanh Hoa Museum. Featuring an outdoor pool, guests can choose from an array of international and local cuisines, or simply sit back with a glass of beer at the bar.
Comment: 24 Aug 2026
Stayed in: Aug 2026
Relaxing Diamond bay retreat with stellar staff
Hotel response
Comment: 24 Aug 2026
We would like to sincerely thank you for sharing your amazing experience at Diamond Bay Hotel. We are thrilled to hear that you enjoyed your stay and that our services met your expectations. Your feedback is truly valuable to us and helps us continually improve.
It was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in the future.
Thanks & Best regards,
Ms. Yen Nhi - General Manager of Diamond Bay Hotel Nha Trang!
Comment: 21 Aug 2026
Stayed in: Aug 2026
A fantastic five-star hotel in an ideal location and at reasonable prices
Hotel response
Comment: 23 Aug 2026
إن ملاحظاتكم وتعليقاتكم محل تقدير كبير لدينا، وهي تمثل قيمة حقيقية تساعدنا على مواصلة تطوير خدماتنا والارتقاء بجودة تجربة الضيوف بشكل مستمر.
لقد كان من دواعي سرورنا استضافتكم، ونتطلع بكل ترحيب إلى استقبالكم مرة أخرى في المستقبل، لقضاء إقامة أخرى لا تُنسى.
مع خالص الشكر وأطيب التحيات،
السيدة يِن نهي
المدير ال عام لفندق دايموند باي نها ترانغ
Comment: 20 Aug 2026
Stayed in: Aug 2026
Good
Hotel response
Comment: 23 Aug 2026
We would like to sincerely thank you for sharing your amazing experience at Diamond Bay Hotel. We are thrilled to hear that you enjoyed your stay and that our services met your expectations. Your feedback is truly valuable to us and helps us continually improve.
It was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in the future.
Thanks & Best regards,
Ms. Yen Nhi - General Manager of Diamond Bay Hotel Nha Trang!
Comment: 19 Aug 2026
Stayed in: Aug 2026
Suitable upgrade, great staff, and convenient supermarket
Hotel response
Comment: 19 Aug 2026
We would like to sincerely thank you for sharing your amazing experience at Diamond Bay Hotel. We are thrilled to hear that you enjoyed your stay and that our services met your expectations. Your feedback is truly valuable to us and helps us continually improve.
It was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in the future.
Thanks & Best regards,
Ms. Yen Nhi - General Manager of Diamond Bay Hotel Nha Trang!
Comment: 13 Aug 2026
Stayed in: Aug 2026
Honest 3 Stars
From the pluses:
good location. Nice beach across the street. The building itself has a supermarket. Near the big Lotte Mall - there is a supermarket, a barter, ready meals.
- spacious rooms. We took with balcony, alas, partial sea view - opposite (windows out) Hotel Saigon. By the way, the main photo of the hotel is old, now several more tall hotels have grown near it.
normal breakfasts. Not on Five Stars, but we ate - meat, pho soup, eggs. The fish have never seen it.
- give discounts on sun loungers on the beach. The coupon price is 100 thousand dong, so one costs 200 thousand.
Of the disadvantages:
staff. You don't get greeted at all at the front desk and don't get immediate attention when you come up. No smiling or helpfulness. Getting information is a real problem, English is poor, communicates through an interpreter. The deckchairs on the beach were found out on the 4th day, although asked at check-in and we were told that there is nothing you want now the season is all sorted out, you need to come very early (we were around 11am). When the TV broke, they fixed it for 3 days (and 3 days we went to remind them).
cleaning. It takes a couple of minutes, sand is constantly on the floor (as it was when we arrived), the balcony was removed once in a week. The bed is made once. The staff fly into the room with a ruckus and a yell.
elevators. There's only three for a 19-story hotel. And it's not even the gym on the fourth floor. It's hard to leave for breakfast in the morning, the elevator upstairs comes already packed. Once stood for 10 minutes. There are stairs, but the condition is terrible.
- swimming pool is public (like gym), it can be used by anyone from the street. No umbrellas, it's uncomfortable during the day, it's very hot. Although the pools themselves look good.
- many tourists from China, consider that it can be noisy, and from the beach to the elevator they can come wet in bathing clothes.
- all basic life is about 20 minutes from the hotel. There's not a lot of restaurants around.
On the whole, we're happy with the vacation - we're lucky with the weather. And the hotel's main problem is the staff. We didn't feel the comfort of five stars.
Hotel response
Comment: 17 Aug 2026
We sincerely apologize for the inconvenience you experienced during your stay at Diamond Bay Hotel. Your feedback is extremely important to us, and we regret that your experience did not meet the high standards we strive to maintain.
Please rest assured that we are addressing the issues to ensure they do not happen again. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant and memorable stay.
Share your experience at Diamond Bay Hotel with us via email at mxh@diamondbayhotel.com – we truly value your feedback.
Diamond Bay Hotel Team
Excellent location
20 Trần Phú, Loc Tho, Nha Trang, 650000, Vietnam|1.05 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
