Son River House
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Amenities
More about Son River House
Son River House
Son River House offers a public bath and a solarium, as well as air-conditioned accommodation in Phong Nha. The property has river and garden views. The homestay features mountain views, a sun terrace and a 24-hour front desk.
Comment: 10 May 2024
Stayed in: May 2024
Homestay with very beautiful river and mountain view
UK
Comment: 1 May 2023
Stayed in: Apr 2023
Highly recommend
Comment: 13 Apr 2023
Stayed in: Apr 2023
Nice Place in the quiet end of town
Comment: 12 Jan 2020
Stayed in: Jan 2020
Worth it for the money
Comment: 21 Aug 2019
Stayed in: Aug 2019
Not Clean and Not Honest
Cleanliness: When we walked in to the room the man who show it to us started inspecting the bed and scraping dead knats off the bed with his credit card. The bathroom shower had holes behind the fixtures and no soap. We found dead insects in the corners. The entry mat was filthy and looked as if it had never been washed. The curtain had stains that looked like bug guts. When we walked on the floors our feet got dirty and both the towels and blanket had stains although had been washed.
Prices: We were charged about $25 each way to and from the train station which seemed extraordinarily high for the area. Each ride into the town was a couple more dollars. Finally we asked to do laundry and the price was clearly made up on the spot (he took a moment to consider we had come back from a hike and already handed him the laundry) (30K whereas we had gotten it for 20K in Hanoi). They also charged for 6 kilos for the same amount that was 4 kilos in Hanoi...hmmm. So for a place that was cheap at only $22/night we ended up paying an extra $80 in charges for two nights.
Amenities: The AC was mediocre at best. It kept the room cool but it wasn’t very comfortable for sleeping.
Location: It is in a very beautiful spot on the river but so secluded that it would be much better to save money and convenience on taxi rides and stay nearer to the town.
Sales Tactics: As soon as we booked this place, Lucy started texting and calling us on WhatsApp relentlessly. This was a month before we were in Vietnam and AFTER we told her we had a tour in Phong Nha already booked. This was really off putting especially when we were busy with other things like work before our trip. Additionally she waited until 9PM on the second night to inform us we had “two booking” and must cancel to avoid being charged for two rooms. Our reservation on booking.com showed only one...strange.
Friendliness: While the brother and sister were by no means rude or unpleasant, I wouldn’t not describe the environment as as warm and inviting other reviewers described. They speak very little English and all the communication is done via WhatsApp with Lucy who is very pleasant but was no where to be seen! Anytime we needed something (taxi, breakfast, new non-stained towels) we had to text her and wait for her to respond (sometimes up to 1.5 hours). I’m not sure if Lucy is actually their sister or a service to communicate with English speaking guests. If so that’s fine but it would be appreciated if they were upfront about what was going on.
The location has promise but should really work on cleanliness and being honest with guests about prices. I left feeling like we were taken advantage of and slept in a dirty room.
Exceptional location
Phong Nha, Son Trach, Bo Trach, Quang Binh Phong Nha, Son Trach, Bo Trach, Quang Binh, Phong Nha, 511860, Vietnam|1.8 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.
